Prepared in good faith and pending review by counsel. It describes only what we actually hold today, which is less than a finished product would.
Privacy Policy
This policy covers everything we hold about you. It is short because we hold little. We run no advertising, no analytics, no tracking pixels and no third party scripts on the panel. We do not sell or rent personal data, and we do not build profiles for marketing.
1. What we hold
Account
Servers
Preferences
Uploaded cache
World data
Container logs
2. Why we hold it
To run the service you asked us to run, to know which account owns which server, to tell you when something happens to one, to answer your support requests, and to keep the platform secure. Those are the only reasons. We send messages about your servers. There is no marketing list to be added to.
3. How long we keep it
World and cache
Trial servers
Container logs
Account records
Our database, which holds account and ownership records, is backed up daily. Your world's character saves, keys and configuration are copied off the machine they run on every six hours. Both kinds of backup are encrypted, held by Backblaze, and kept for fourteen days. Your uploaded cache is not copied anywhere.
4. Who else sees it
Backblaze
Discord
Our infrastructure provider
That is the complete list. There is no payment processor and no email provider yet, because neither is connected. We will update this page before either starts handling anything.
We do not send your data anywhere else, other than where we are legally compelled to, and we will tell you if that happens unless we are barred from saying so.
5. Where it is held
Your server runs on the machine shown in the panel. Our own database runs alongside the panel. We have not settled which jurisdictions these sit in, and rather than name one we would like to be true, this section will be finished when the first production machine is bought and the answer is a fact.
6. Your rights
You can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Write to support@rune.nexus and we will answer within thirty days. Some of it you can already do yourself: deleting a server deletes its contents, and the panel exports your server's connection settings.
7. Cookies
The panel sets a cookie to keep you signed in. There are no advertising or analytics cookies, so there is no consent banner to click through.
8. Changes and contact
If we change what we collect or why, we will update this page. Questions and requests go to support@rune.nexus.
9. What this policy does not yet say
An earlier draft of this page claimed a minimum age, described how staff access to production is controlled, and promised notice in the panel before changes take effect. None of those is enforced by anything today, so they are not claimed here. They belong in the version that goes through counsel, alongside the controller identity and the legal basis for each purpose above.